"The 'Synk Notes' are better than the book.  You learn the book without having to read it."

Driving Excellence: Transform Your Organization's Culture chronicles the path taken by Mark Aesch as CEO of the Rochester Genessee Regional Transportation Authority, as he turned a $27.7 deficit into a multimillion dollar surplus machine, while lowering busfare, increasing routes and ridership, and no layoffs.  The author explains how to build a culture around selflessness rather than ego and presents a model for doing it.  

Tom Peters has been quoted as saying this is the best management book written in the 21 century. 

Here's my summary of the book:

How does a leader turn a public service organization (the local bus company) into a focused, excellent, customer-driven success?  By creating a genuine, workable strategy, and taking the time needed to turn this strategy into reality. 

We'll begin the review precisely at 8:01 followed by a discussion.  We wrap up no later that 8:45.  Networking before and after.  Coffee and "Synk Notes" provided. 

Join us for the review and discussion of this book that will make your teams more effective.

"It's like reading, learning, and digesting a book in 45 minutes. Unbelievable"

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